Quick answers about orders, shipping, products and returns. Can’t find what you need? Contact us.

Orders & Shipping

How much is shipping?

Standard shipping is free on orders of $35 or more. Orders under $35 ship for a flat $7.99.

How long will my order take?

Orders are processed within 1–2 business days and usually arrive within 3–7 business days after shipping.

Where do you ship?

We currently ship within the United States.

How can I track my order?

You will receive a tracking number by email once your order ships. You can also check your order in My Account.

Products

Are your products genuine and fresh?

Yes. Every product we sell is 100% authentic, sealed, and shipped well within its best-by date.

Do your drinks need refrigeration?

Our drinks are shelf-stable until opened. Refrigerate after opening and follow the storage directions on the label.

Do energy drinks contain caffeine?

Yes, most energy drinks contain caffeine. Check each product page and label for details. Not recommended for children or caffeine-sensitive people.

Returns & Payments

My order arrived damaged. What do I do?

Email support@drinkworlds.com within 7 days of delivery with your order number and photos, and we will send a replacement or refund.

Can I return an item?

Unopened, sealed products can be returned within 30 days of delivery. See our Refund & Returns Policy for details.

How long does a refund take?

Once your refund is approved, it is processed to your original payment method within 15 days. Your bank may take a few extra days to show the credit.

Which payment methods do you accept?

We accept major credit and debit cards and the other payment options shown at checkout. All payments are processed securely.

Still have a question?

We usually reply within one business day.